Shipping policy
This Shipping Policy should be read together with our Terms of Service.
Processing and Production
Books may be printed to order. Such books are printed and fulfilled by independent third-party printing partners. Orders are typically sent to our printing partner within 1 business day of purchase. Production schedules may occasionally vary due to equipment maintenance, supply availability, seasonal demand, or other operational factors outside our direct control.
Delivery Times
Estimated delivery times are:
- United Kingdom: 3-5 business days
- United States: 3-5 business days
- Other destinations: delivery times vary by location and will be shown at checkout where available
Delivery estimates are not guaranteed and may be affected by factors outside our control, including carrier delays, customs processing, public holidays, and peak seasonal periods.
Shipping Costs
Shipping charges are calculated at checkout based on the delivery destination and the quantity ordered.
Order Tracking
Where available, tracking information will be provided once your order has been dispatched.
Customs and Import Charges
For orders shipped internationally, the recipient is responsible for any customs duties, taxes, import fees, or other charges imposed by the destination country.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate delivery address. We are not responsible for delays or additional costs arising from incorrect address information supplied at checkout.